Return Policy
At Cake Magic, we are committed to delivering products of the highest quality.
Fresh Products
Due to the nature of our fresh and perishable products, orders cannot be returned.
Custom Orders
Products that have been custom-made or tailored to the customer's personal specifications cannot be exchanged or returned.
Damaged or Incorrect Order
Did your order arrive damaged or did you receive an incorrect product? Please contact us within 24 hours of receipt and, if possible, include clear photos. We will carefully review the situation and work with you to find a suitable solution.
Quality
Do you have a complaint about the quality of a product? Please contact us as soon as possible. Customer satisfaction is paramount at Cake Magic, and we handle every report with care.
Contact
Do you have questions about our return policy? Feel free to contact us via the contact form on our website.